๐Ÿ“ž 24/7 Emergency Call Line: (385) 247-9359

True Day in Riverton, UT: water damage, mold, and sewage cleanup from our South Jordan office โ€” a typical 25-minute drive, 45โ€“75 minute arrival target, live-answered 24/7. IICRC Certified Firm #927354-5258.

Call (385) 247-9359

Updated Oct 2026

Our warranty at a glance

2 years
Workmanship (was 1 yr)
90 days
Mold remediation
Transferable
Once, within coverage

Warranty call goes to Michael Bass personally. (385) 247-9359.

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BBB Business ProfileTrue Day Water Damage Restoration has a public business profile with the Better Business Bureau, where you can read any complaints and how they were handled. A public record of any complaints filed with the BBB and how they were handled.
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5.0
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5.0 stars from 41 verified Google reviews.Rating counted at True Day on Google Maps. Updated as it changes.
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Since
2020
Serving South Jordan and the Salt Lake Valley since March 2020.Formal legal-entity registration โ€” not an inherited franchise, not a renamed business. The same owner (Michael Bass) and same crew on every job since day one.
About Michael โ†’

Water Damage Restoration in Riverton, UT

Riverton sits at the foot of the Oquirrh Mountains on the southwestern bench of the Salt Lake Valley โ€” directly east of South Jordan along the 12300 South to 13400 South corridor, sharing the same expansive clay soil profile, the same Jordan Valley Water Conservancy District hard water supply, and the same North American Monsoon seasonal flood risk. True Day Water Damage Restoration is based in adjacent South Jordan at 11268 S 2865 W โ€” approximately ten minutes from most Riverton neighborhoods โ€” making us one of the closest professional restoration companies to this community. We are a licensed Utah Contractor (#960332-3505) and IICRC-Certified Firm (ID #927354-5258). Call us at (385) 247-9359. Our written 45-minute arrival guarantee applies across the entire Riverton service area

Riverton’s Specific Water Damage Context

Riverton’s residential construction spans four distinct eras โ€” each with its own risk profile for water and fire damage. The pre-1990 ranch and split-entry homes in the original Riverton townsite and along 12600 South have mature plumbing systems and landscape trees whose root systems have had decades to intrude into vitrified clay sewer laterals. Root intrusion blockages are among the most common sewage backup causes we encounter in this housing stock. Homes from the 1990s Riverton expansion โ€” concentrated in Rose Creek, Olympia Hills, and the neighborhoods east of Redwood Road โ€” match the production-builder construction patterns and supply line failure rates we see in South Jordan’s equivalent era. Riverton’s position at the base of the Oquirrh Mountain foothills creates a specific seasonal moisture pattern. Spring snowmelt from the Oquirrhs travels through the expansive clay soils that characterize this bench โ€” the same montmorillonite-rich smectite Lake Bonneville lacustrine deposits found throughout the valley โ€” raising the water table along the lower-elevation portions of the city near the Jordan River basin. Homes with finished basements in these corridors experience seasonal hydrostatic pressure-driven seepage during high-snowpack years that can establish the chronic wet conditions necessary for Aspergillus and Cladosporium colonization of basement drywall assemblies. The Jordan Valley Water Conservancy District’s culinary supply at 7 to 10 grains per gallon of dissolved hardness affects Riverton homes identically to South Jordan homes โ€” accelerating supply line fitting failure through internal calcium carbonate and magnesium carbonate scale deposition. We respond to washing machine hose failures, water heater discharges, and ice maker line ruptures in Riverton regularly, particularly in homes where original supply line fittings from the 1990s construction era have not been replaced.

Riverton Neighborhoods We Serve

Rose Creek, Olympia Hills, Riverton Heights, Mountain View Estates, the communities along 12600 South and Redwood Road, the Riverton townsite, and the neighborhoods east toward the Oquirrh Mountain foothills along 13400 South.
Why do Riverton bench neighborhoods face elevated spring flooding risk?
Rose Creek, Olympia Hills, and Riverton Heights sit on the Oquirrh Mountain bench, where spring snowmelt saturates the Lake Bonneville smectite clay beneath foundations from March through May โ€” raising the groundwater table against sump pits and cold joints at rates higher and more sustained than in lower-elevation Salt Lake Valley communities. High-snowpack years (2023 = 168% of average April snowpack) drive sump cycling at 2-to-4-minute intervals continuously for weeks.
What is the water damage risk for Riverton’s 1990s production-builder homes?
Copper supply fittings at 25 to 35 years on the JVWCD’s hard water supply โ€” the primary failure window. OSB subfloor construction means a second-floor supply line failure produces 100 to 200 sq ft of subfloor saturation before the first-floor ceiling shows evidence. The visible ceiling cold zone is consistently 3 to 5 times smaller than the actual moisture extent in Riverton two-story events.
What is vitrified clay lateral root intrusion and why does it affect Riverton?
Pre-2000 Riverton townsite neighborhoods along 12600 South and Redwood Road have original vitrified clay sewer laterals at 30 to 40 years of service โ€” with root mats from cottonwood, ash, and maple trees progressively narrowing the bore. When monsoon events produce sewer main hydraulic surcharge, the reduced bore converts any pressure increase into a basement backflow event that a properly functioning lateral would not produce.
Why does OSB drying require inner fiber layer monitoring?
The delaminated face layer of a wetted OSB panel dries faster than the inner fiber core, producing face-layer readings within 10%โ€“14% dry standard before the inner fiber reaches that range. Removing equipment based on face-layer readings leaves the inner fiber actively releasing vapor. Reconstruction over inadequately dried OSB inner fiber produces Aspergillus or Cladosporium colonization through new flooring within 4 to 8 weeks.
How quickly can True Day reach Riverton?
Approximately 10 minutes from 11268 S 2865 W South Jordan to most Riverton neighborhoods. Rose Creek and Olympia Hills: 10 to 12 minutes. Riverton townsite along 12600 South: 8 to 10 minutes. Every day of the year.
Should I add a sump pump battery backup on the Oquirrh bench?
Yes. Bench neighborhoods face the highest spring sump inflow rates in the service area. During high-snowpack years, continuous cycling at 2-to-4-minute intervals reaches motor thermal limits โ€” and motor burnout at peak inflow floods the basement with no secondary protection. A water-powered or battery backup unit sized to your specific inflow rate is the prevention we recommend at every spring Riverton bench flooding project close.

Services We Provide in Riverton

True Day Water Damage Restoration | 11268 S 2865 W, South Jordan, UT 84095 | (385) 247-9359 | License: #960332-3505 | IICRC: #927354-5258
IICRC
Certified
Firm
True Day Water Damage Restoration is an IICRC Certified Firm (#927354-5258) with 4 individually certified technicians โ€” Marcus Rivera, Sofia Mendoza, Daniel, and Alex. Owner Michael Bass. Verifiable at iicrc.org.
Meet the crew โ†’

Recent True Day work in Riverton

One real recent job from our Riverton work. First names only — no addresses, no photos without consent.

MikeWestern Springs

What happened: supply-line leak behind the kitchen.

What we did: emergency water extraction, FLIR moisture mapping of adjacent cavities, LGR dehumidification, and structural drying to IICRC S500 standard. Daily moisture-content checks until framing and subfloor returned to dry benchmarks.

Our Riverton coverage area includes: Western Springs and the surrounding Riverton neighborhoods we serve. 45–75 minute arrival from our South Jordan office at (385) 247-9359.

A recent Riverton job: Western Springs supply-line leak

Riverton is a 10-minute response for True Day โ€” one city west of our South Jordan dispatch point. Here is a real recent job from the Western Springs neighborhood, written in the structural format we send to the adjuster, with the homeowner identified only by first name.

Western Springs ยท Hidden supply-line leak behind kitchen wall
Homeowner: Mike ยท Category 1, Class 2 ยท 3 days drying
RECENT ยท RIVERTON
What happened: Slow pinhole leak on a copper supply line inside the kitchen wall adjacent to the refrigerator water-feed. Discovered after a damp smell developed and the baseboard trim started showing a dark line. By the time Mike called us, water had wicked under the LVP flooring in a 6-foot arc from the leak point, and the drywall was wet to about 30 inches above the floor on the back of the fridge-side wall.
Inspection method: Thermal imaging mapped the actual wet boundary โ€” about 40% larger than the visible evidence, consistent with a slow leak over multiple days. Pin meter at perimeter confirmed drywall wet above 20% WME up to 32 inches. Non-destructive scan ruled out migration to the adjacent dining-room floor. One small inspection cut behind the fridge pulled back a wet batt insulation batt and exposed the active drip.
Scope: Mike’s plumber replaced the supply line section same day; we started extraction after shutoff was confirmed. LVP lifted and set aside (planks numbered). 32" flood cut on affected wall; wet batt insulation bagged and discarded. 1 LGR dehumidifier, 4 air movers, 1 HEPA scrubber. Daily moisture logs sent to Mike and State Farm. Dry standard reached Day 3; equipment pulled.
Outcome: Mitigation + rebuild (drywall patch, texture match, baseboard, LVP reinstall, kitchen cabinet toe-kick replacement) completed in-house over 8 days total. State Farm paid the full documented scope. Mike’s 5-star Google review mentions the response time and the daily moisture updates specifically.
Why Riverton drives a specific response pattern: many Western Springs and Riverton Ranch homes have slab-on-grade construction with no basement, which changes where migration happens โ€” water travels under flooring and into wall cavities rather than draining to a lower level. Thermal imaging on arrival matters more here than at Daybreak basement losses, because the migration path is horizontal and hidden.

What Riverton water losses look like, and how fast we reach you

Riverton sits on the opposite side of Bangerter Highway from our South Jordan base and shares most of the Salt Lake Valley’s hydrology with us — same clay-heavy soil, same seasonal snowmelt loading, same JVWCD water service — with a different housing-stock mix.

Housing-stock mix drives the loss types

Riverton combines an older established core (1970s and 1980s builds in the Western Springs, Riverton Ridge, and Cove areas) with newer 2000s and 2010s expansion to the south and west. The older sections see galvanized-pipe-era supply-line failures and finished-basement sewer-backup risk. The newer sections see PEX-manifold fitting failures and upstairs-laundry chase freeze losses similar to the Daybreak pattern across the highway.

A recent job we handled here

Riverton · last 90 days

Mike’s home in Western Springs — supply-line leak behind the master-bath vanity. Water had tracked into the hallway and the ceiling of the room below before Mike noticed. Our scope: extraction, moisture mapping with FLIR + GE Protimeter, and three-day structural drying with LGR dehumidification. No tear-out needed on the upstairs floor because we caught the saturation inside the 48-hour window; the downstairs ceiling drywall was replaced during reconstruction.

Our Riverton dispatchTypical arrival from our South Jordan base at 11268 S 2865 W is around 25 minutes to Riverton. Call (385) 247-9359 — crew dispatched while you’re still on the phone, 24 hours a day.

Riverton water-loss patterns we see most often

Riverton has a mix of newer master-planned subdivisions and older ranch-style homes on larger lots. We’re based 25 minutes north in South Jordan at 11268 S 2865 W, and Riverton is one of our most frequent dispatch cities. Here’s what we see most often in the pattern of calls from Riverton homeowners:

Real recent job in Western Springs: homeowner Mike called us after a kitchen supply-line failed overnight — water into the kitchen, down into the basement laundry room, 18-20 hours before discovery. Standard pattern: morning noticed, discovery of damage below, call to us. 25 minutes to arrive, Cat 1 scope with downstairs flood-cut, 5-day drying.

Riverton-specific patterns

  • Newer-build supply-line fittings — much of newer Riverton is on PEX with crimped or push-connect fittings; the push-connect failures are the ones we see most, usually under sinks and behind refrigerators
  • Finished basements with sump pump — common across Western Springs and the newer subdivisions; sump failures during spring runoff produce fast basement flooding
  • Water-heater age peak — many Riverton homes built 2007-2010 are now in the 15-18-year water-heater window; failures cluster in this age range
  • Hard-water scale on fixtures — Riverton’s municipal water is hard; shower pans, dishwasher connections, and ice-makers show scale that eventually causes drip leaks

Response reality for Riverton

  • Confirmed dispatch time: approximately 25 minutes from our South Jordan office under normal traffic
  • Longer during morning rush on 13400 S and Bangerter — may add 10-15 minutes
  • Our 4-tech crew structure means Riverton calls get dispatched same shift, not scheduled days out

Call (385) 247-9359. Live-answered 24/7; we tell you our actual ETA on the first call, not a rounded number.

Water emergency in Riverton?

Call (385) 247-9359 โ€” live-answered 24/7. Our target for Riverton addresses is 45 to 75 minutes. (Our 45-minute guarantee applies inside South Jordan city limits only.)

Riverton emergency water damage โ†’

Sewage backup in Riverton? Stop using water, keep everyone out of the area, and call (385) 247-9359 โ€” live-answered 24/7. Our target for Riverton is 45 to 75 minutes. Our crew arrives in PPE and treats it as Category 3 water.

Sewage cleanup โ†’