Case Studies
These case studies document actual water damage restoration, sewage cleanup, and fire damage projects completed by True Day Water Damage Restoration in South Jordan and the surrounding Salt Lake Valley communities. Each case study includes the event timeline, the FLIR thermal imaging findings on arrival, the calibrated penetrating moisture meter baseline readings, the equipment deployment, the drying timeline, the insurance outcome, and the specific construction or material conditions that shaped the project. The details are specific because specificity is the point — generic claims about “fast response” and “thorough drying” do not tell a homeowner what actually happened in a home that may be structurally similar to their own.
True Day Water Damage Restoration is based at 11268 S 2865 W, South Jordan, UT 84095. Licensed Utah Contractor #960332-3505, IICRC Firm ID #927354-5258. Call (385) 247-9359.
Project Case Studies
- Burst Pipe — Two-Level Ceiling Damage, South Jordan (Harvest Village, 2023)
A toilet supply tube failure in a 1999-era Harvest Village two-story ran for 28 hours over a weekend. FLIR thermal imaging mapped moisture across three levels. State Farm HO-3 approved $6,420. - Refrigerator Ice Maker Line Failure — Hidden Subfloor Moisture, South Jordan (2022)
A braided stainless ice maker supply line fractured at the saddle valve connection in a 1993-era South Jordan kitchen. The visible damage was 6 inches. The FLIR cold zone was 38 square feet. Bear River Mutual HO-3 approved $3,280. - Sewage Backup — North American Monsoon Surcharge, South Jordan (2023)
A monsoon event dropped 1.4 inches in 90 minutes, surcharging the South Jordan municipal sewer main and backflowing into a finished basement near 1300 West. Category 3 protocol. Bear River Mutual approved $14,200. - Washing Machine Supply Hose — Weekend Event, South Jordan (Eastlake Village, Daybreak, 2024)
A 1996-era rubber washing machine supply hose fractured during a weekday in Daybreak’s Eastlake Village. I-joist migration to two levels. Allstate HO-3 approved $4,340. - Kitchen Fire — Smoke, Soot, and Suppression Water Damage, South Jordan (2022)
A kitchen fire in a South Jordan 1997-era ranch produced soot migration throughout the home and fire suppression water discharge from a hand-held extinguisher and the fire department. Combined fire and water damage scope. Allstate HO-3 approved $22,400.
True Day Water Damage Restoration | 11268 S 2865 W, South Jordan, UT 84095 | (385) 247-9359 | Utah Contractor License: #960332-3505 | IICRC Firm ID: #927354-5258