About True Day Water Damage Restoration

Michael Bass Company Owner True Day Water Damage Restoration in South Jordan

True Day Water Damage Restoration is a locally owned and operated property restoration company based in South Jordan, Utah. We serve homeowners and businesses throughout Salt Lake County with expert water damage restoration, mold remediation, sewage cleanup, fire and smoke damage restoration, and complete property reconstruction services.

We are not a franchise. We are not a call center that dispatches strangers. We are your neighbors — a local South Jordan team that shows up personally, works diligently, and stands behind every project we complete.

Our Story

True Day Water Damage Restoration was founded with a clear and simple mission: to give Salt Lake County homeowners and businesses a restoration company they could genuinely trust during the most stressful moments of property ownership.

Our founder, Michael Bass, saw firsthand how property owners in crisis were too often met with slow response times, confusing processes, and restoration companies more focused on billing insurance companies than actually helping people. He started True Day Water Damage Restoration to do things differently — with speed, honesty, and a level of craftsmanship that leaves every property better than expected.

Since opening our doors, we have helped hundreds of families and businesses across South Jordan, West Jordan, Riverton, Salt Lake City, Sandy, Syracuse, and surrounding Salt Lake County communities recover from water damage, mold, sewage emergencies, fire damage, and more. Every job — no matter how large or small — receives the same level of care and attention to detail.

Meet Our Founder — Michael Bass

Michael Bass, Owner and Founder of True Day Water Damage Restoration in South Jordan, Utah — Michael Bass — Owner & Founder, True Day Water Damage Restoration

Michael Bass is the owner and founder of True Day Water Damage Restoration and the driving force behind the company’s commitment to quality, transparency, and exceptional customer service.

Michael built True Day Water Damage Restoration on the belief that when a family’s home is damaged, they deserve more than a crew showing up and doing the minimum. They deserve a restoration partner who communicates clearly, works efficiently, uses the right equipment, and does not disappear the moment the invoice is paid.

Based right here in South Jordan, Michael and his team are deeply invested in the community they serve. When you call True Day Water Damage Restoration, you are not calling a national chain — you are calling a local business owner who takes personal pride in every project that goes out under the True Day name.

Michael oversees every aspect of the business — from team training and equipment standards to customer communication and quality control. His hands-on approach ensures that the values he founded True Day on are reflected in every job the company takes on.

“We treat every home like it is our own. When we leave a job, we want the homeowner to feel like their property is in better shape than before — and we want them to feel like they were taken care of every step of the way.”
— Michael Bass, Owner & Founder

Our Mission

Our mission is straightforward: to restore your property completely and restore your peace of mind in the process.

Water damage, mold, sewage backup, and fire damage are traumatic events. They disrupt your life, threaten your home’s structure, and create a cascade of decisions that most property owners have never had to navigate before. True Day Water Damage Restoration exists to take that burden off your shoulders — to be the expert you can lean on, the communicator who keeps you informed, and the team that gets the work done right the first time.

Our Values

Speed When It Matters Most

Water damage gets worse by the hour. Mold begins developing within 24 to 48 hours of moisture exposure. We prioritize fast response because we know that every minute of delay costs you more in the long run. When you call us, we move.

Honest, Transparent Communication

We believe you deserve to understand exactly what is happening in your own home. We explain our findings clearly, walk you through the scope of work before we begin, and keep you updated throughout the project. No jargon, no hidden surprises, no upselling services you do not need.

Quality Workmanship

We use professional-grade, industrial restoration equipment and proven techniques. Our team is trained in current industry standards and takes the time to do the job right — not just fast. We do not cut corners, and we do not consider a job finished until we are confident the result meets our standards.

Genuine Care for Our Clients

Behind every restoration project is a real person going through a stressful experience. We treat every client with empathy, patience, and respect. We are here to help — not just to complete a transaction.

Community Roots

We live and work in Salt Lake County. We are your neighbors. Our reputation in this community is everything to us, and we protect it by doing right by every client we serve.

What We Do

True Day Water Damage Restoration provides a comprehensive range of property restoration services for residential and commercial clients throughout Salt Lake County, including:

Who We Serve

We proudly serve residential and commercial clients throughout all of Salt Lake County, Utah, including:

South Jordan, UT — Our home base
West Jordan, UT
Riverton, UT
Salt Lake City, UT
Sandy, UT
Syracuse, UT
And all surrounding Salt Lake County communities

Licensed, Insured & Equipped

True Day Water Damage Restoration is fully licensed and insured in the state of Utah. We carry general liability insurance and workers’ compensation coverage on every project. Our team uses professional-grade industrial restoration equipment — not consumer hardware — and stays current with industry best practices and restoration standards.

View Our Credentials →

See Our Work

We believe our results speak for themselves. Browse real before-and-after photos from completed projects across Salt Lake County, or read what our customers have to say about working with us.

Ready to Work With Us?

Whether you are in the middle of a water damage emergency right now or simply want to learn more about what we do, we would love to hear from you. Call Michael and the True Day team anytime — we are ready to help.

True Day Water Damage Restoration
11268 S 2865 W, South Jordan, UT 84095
Phone: (385) 247-9359
Email: info@truedaywaterdamagerestoration.xyz