📞 24/7 Emergency Call Line: (385) 247-9359

Biohazard cleanup from True Day Water Damage Restoration: PPE, containment, and EPA-registered disinfectants. Based in South Jordan, UT and serving the Salt Lake Valley — live-answered 24/7 at (385) 247-9359. IICRC Certified Firm #927354-5258, Utah license #960332-3505.

Call (385) 247-9359

Updated Oct 2026

Our warranty at a glance

2 years
Workmanship (was 1 yr)
90 days
Mold remediation
Transferable
Once, within coverage

Warranty call goes to Michael Bass personally. (385) 247-9359.

A
BBB Profile
BBB Business ProfileTrue Day Water Damage Restoration has a public business profile with the Better Business Bureau, where you can read any complaints and how they were handled. A public record of any complaints filed with the BBB and how they were handled.
Verify on BBB →
5.0
★★★★★
5.0 stars from 41 verified Google reviews.Rating counted at True Day on Google Maps. Updated as it changes.
Verify on Google →
Since
2020
Serving South Jordan and the Salt Lake Valley since March 2020.Formal legal-entity registration — not an inherited franchise, not a renamed business. The same owner (Michael Bass) and same crew on every job since day one.
About Michael →

Biohazard Cleanup Services in South Jordan, UT

technician in full protective gear setting up containment barrier during biohazard cleanup in basement Some calls we receive are about property damage. Some calls are about something harder than that — the circumstances that leave a family standing outside a home they cannot re-enter, trying to understand what happens next in a situation they never anticipated and were never equipped to handle alone. Biohazard cleanup sits at the intersection of technical rigor and human sensitivity. The technical requirements are non-negotiable — bloodborne pathogen protocols, regulated waste disposal, EPA-registered hospital-grade disinfection, and personal protective equipment matched to the specific biological hazard present. The human requirements are equally non-negotiable: discretion, directness, and the kind of professional composure that helps families make clear decisions in difficult moments. True Day Water Damage Restoration is a licensed Utah Contractor (#960332-3505) and IICRC-Certified Firm (ID #927354-5258), based in South Jordan. We provide professional biohazard cleanup throughout Salt Lake County — handling these situations with the training, equipment, and care they require. Call us at (385) 247-9359 for immediate assistance.

Biohazard Cleanup Services Near You in South Jordan, UT

We provide local biohazard cleanup services throughout South Jordan, UT (84095, 84009) and surrounding areas including Daybreak, Riverton, Sandy, West Jordan, and Salt Lake City. Our team responds quickly along major routes like Bangerter Highway and Redwood Road, ensuring fast arrival times when urgent cleanup is required. Whether the property is located near the Jordan River corridor, residential neighborhoods in Daybreak, or commercial areas in Salt Lake County, we are equipped to handle sensitive and hazardous cleanup situations safely, discreetly, and professionally.

What Is Considered Biohazard Cleanup in South Jordan, UT

A biological hazard — or biohazard — is any biological substance that poses a threat to human health. These situations require specialized handling, containment, and disinfection beyond standard cleaning practices.

Bloodborne Pathogen Cleanup

Blood and bodily fluids may carry infectious pathogens including Hepatitis B, Hepatitis C, and HIV. These pathogens can survive on surfaces and require EPA-registered disinfectants and proper PPE to eliminate safely.

Unattended Death and Decomposition Cleanup

Decomposition produces hazardous fluids and gases that penetrate deep into structural materials. Cleanup requires removal of affected materials, disinfection, and odor neutralization using professional methods such as odor removal services.

Sewage Biohazard Cleanup and Black Water Contamination

Sewage contamination introduces bacteria, viruses, and parasites into a structure. This requires full removal of contaminated materials and professional sewage cleanup services to restore safety.

Rodent Infestation and Animal Waste Cleanup

Rodent contamination may expose occupants to airborne pathogens such as Hantavirus. Proper containment and HEPA filtration are required to safely remove contamination.

Why You Should Never Attempt Biohazard Cleanup Yourself

Biohazard cleanup is not a standard cleaning task. Attempting to handle these situations without proper equipment and training exposes individuals to serious health risks.
  • Pathogen exposure: Bloodborne pathogens can survive for days on surfaces.
  • Toxic gases: Decomposition releases hazardous airborne compounds.
  • Improper disposal: Biohazard waste must be handled according to regulations.
Professional cleanup ensures proper containment, disinfection, and safe disposal while protecting everyone involved.

24/7 Emergency Biohazard Cleanup Response

Biohazard situations require immediate action. We provide 24/7 emergency biohazard cleanup services in South Jordan and nearby areas with rapid response times. Our team is equipped to handle trauma scenes, sewage contamination, and hazardous environments safely and efficiently. Learn more about our emergency services.

Our Biohazard Cleanup Process

Our process follows strict safety and regulatory standards to ensure complete decontamination.
  • Assessment and hazard identification
  • Containment and air filtration
  • Removal of contaminated materials
  • EPA-registered disinfection
  • Odor elimination and air purification
  • Structural drying and restoration
For structural moisture issues, we also utilize structural drying and dehumidification services.

A Biohazard Cleanup Project in South Jordan, UT

In early 2024, we were called to a property near the Daybreak area following an unattended death. The family had not re-entered the home due to the severity of the situation. Upon assessment, we identified contamination extending beyond the visible area. Decomposition fluids had migrated into the flooring and subfloor. Using thermal imaging, we mapped the affected areas and confirmed the full scope. Our team removed all impacted materials, performed multi-stage disinfection, and applied thermal fogging and hydroxyl treatment to eliminate odor compounds. The property was restored to a safe condition within four days, allowing the family to return without health concerns.

What Families Experience in These Situations

Biohazard situations are often unexpected and emotionally difficult. Families are dealing with more than just property damage — they are navigating complex personal circumstances. Our role is to bring clarity and structure into that moment. We explain the process clearly and handle the work discreetly, allowing families to focus on what matters while we restore the property safely.

Specialized Training and Field Experience

Our technicians are trained in advanced biohazard remediation protocols, including bloodborne pathogen handling, PPE usage, containment procedures, and regulated waste disposal. With real-world experience across South Jordan and Salt Lake County, we understand how to assess and resolve complex situations efficiently and correctly the first time.

Frequently Asked Questions — Biohazard Cleanup

Do you offer biohazard cleanup near me in South Jordan?

Yes, we provide local biohazard cleanup services throughout South Jordan and nearby communities with fast response times.

How much does biohazard cleanup cost?

Costs vary depending on the level of contamination and materials affected. We provide clear estimates after assessment.

Is biohazard cleanup covered by insurance?

Coverage depends on the situation. We assist with documentation and claims. See our insurance claims page.

Call True Day for Biohazard Cleanup in South Jordan, UT

True Day Water Damage Restoration 11268 S 2865 W, South Jordan, UT 84095 Phone: (385) 247-9359 Email: info@truedaywaterdamagerestoration.xyz Utah Contractor License: #960332-3505 IICRC Certified Firm ID: #927354-5258
IICRC
Certified
Firm
True Day Water Damage Restoration is an IICRC Certified Firm (#927354-5258) with 4 individually certified technicians — Marcus Rivera, Sofia Mendoza, Daniel, and Alex. Owner Michael Bass. Verifiable at iicrc.org.
Meet the crew →
Written Workmanship Warranty

What True Day guarantees on every job

2 years
Workmanship on all reconstruction work — drywall, flooring, paint, trim, cabinets.
90 days
Mold remediation (per IICRC S520), covered when the home is maintained per the final-report instructions.
Transferable once
Warranty transfers to a new homeowner within the covered period.
Read the full warranty terms

Biohazard cleanup FAQ

What we handle, how we handle it, and what we tell families up front.

What kinds of situations do you handle?
Trauma scene cleanup, unattended death, blood and bodily-fluid events, controlled-scope hoarding cleanup, and some crime-scene cleanup after law enforcement release. All work follows IICRC S540 with full PPE and approved waste-stream disposal.
Do I need the police report or coroner release first?
For crime or trauma scenes: yes, we work after law enforcement releases the scene. For unattended death: the coroner releases first. For hoarding or health-only cleanup: no, we can start on your call.
Will insurance cover biohazard cleanup?
Varies by situation. Trauma from a covered peril (violent crime, covered injury) may be covered. Unattended death is sometimes covered under special provisions. Hoarding usually is not. We walk through your specific policy with you before any work.
What’s involved in a biohazard job?
Full PPE on arrival; scene photo-documentation; controlled removal of affected materials to approved waste streams; antimicrobial treatment of all surfaces; ATP verification (surface-cleanliness test) before closeout. We don’t close out until the independent number clears.
How is this different from a regular cleaning crew?
IICRC S540 standard. Approved regulated-medical-waste disposal (not household trash). ATP verification before closeout. Firm certification #927354-5258. And the thing that is not in the standard: compassionate on-site presence — we understand what this is.

Keeping pets and kids safe while we’re on site

Honest guidance for what children, elderly, and pets should do (or avoid) during each phase of a restoration job.

Cat 1 clean water

Normal supervision — just mind the cords

No microbial risk from the water itself. Kids and pets can be in adjacent rooms while equipment runs. Trip hazards and 85 dB noise are the real risks — route air-mover cords along baseboards, close the affected room’s door when equipment is on, keep pets from chewing containment plastic.

Cat 2 gray water

Keep out of the affected area until decontaminated

Pathogen content is low but present. Children and immunocompromised occupants should stay out of the affected rooms until antimicrobial treatment is complete — usually day 2 or 3. Pets especially: dogs will drink from the sump pit, cats will walk through drip zones.

Cat 3 black water

Strict occupant relocation from the affected zone

Full containment with HEPA scrubbers running under negative pressure. The affected area is sealed with 6-mil poly. Children, pregnant occupants, immunocompromised, and all pets should stay outside the containment until post-remediation verification clears the space.

Mold remediation

Sensitive occupants relocate during containment-breakdown phase

Containment prevents cross-contamination during the work, but when we take the containment down at closeout, disturbed spores can briefly go airborne. Asthmatic, pregnant, immunocompromised, or very young occupants should be out of the house during the containment-breakdown day — usually 2–4 hours.

Pet-specific

Common pet hazards during a drying job

Cats will unplug air movers (we tape cables to the floor). Dogs will drink from the sump pit or chew containment plastic. Both are attracted to the warm exhaust air from LGR dehumidifiers — trip risk if they curl up behind one. If you can confine pets to a non-affected room during drying, do it.

If anyone in your home has a respiratory condition, immune compromise, or is pregnant, tell us at the inspection. We adjust containment and scheduling to minimize their exposure. (385) 247-9359.

BIOHAZARD CLEANUP

Biohazard cleanup: when it is us, when it is a specialized subcontractor

Biohazard cleanup covers a specific range of scenarios where biological contamination is present at levels requiring OSHA bloodborne pathogen protocols, regulated-waste disposal, and PPE beyond what standard water-damage work requires. Our scope covers some biohazard scenarios directly and refers others to specialized trauma cleanup firms. Here is the honest division of what we handle and what we don’t.

What we handle directly

  • Category 3 sewage cleanup — the biggest biohazard scenario we see routinely. Sewage backup, toilet overflow with waste, septic failures, rising groundwater with sewage contamination. Full S500 Category 3 protocol applies.
  • Rodent and bird contamination remediation — attic contamination from rodent nesting, droppings in HVAC systems, bird infestation in soffits or chimneys. Hantavirus and histoplasmosis considerations apply; we work with full respiratory PPE and HEPA containment.
  • Blood or body-fluid contamination from accidents or injuries — household accidents, workplace injuries, kitchen or garage accidents. OSHA bloodborne pathogen protocol applies.
  • Odor remediation on biohazard-source losses — the odor-removal protocols from our odor-removal services apply after biohazard mitigation is complete.

What we refer to specialized trauma cleanup firms

  • Crime scene and trauma scene cleanup — specialized trauma cleanup firms carry specific trauma-scene training and often work directly with law enforcement and medical examiner coordination. We refer to a Utah-based trauma firm we have worked with on handoff scenarios.
  • Unattended death cleanup — specialized decomposition cleanup requires additional training and equipment we do not carry. Refer out.
  • Suicide scene cleanup — handled by trauma firms with victim-advocacy coordination. Not our scope.
  • Hoarder cleanouts — hoarding cleanup is a mental-health-adjacent scope that specialized firms handle better. We refer out.
  • Methamphetamine lab remediation — Utah has specific decontamination requirements for suspected or confirmed meth lab contamination. Requires state-approved contractors; we are not currently on that list.

PPE and protocol for biohazard scopes we handle

  • P100 respirators for all technicians in the work area. Full-face respirators for aerosolization-risk scopes.
  • Tyvek body suits with hoods and taped seams at wrists and ankles.
  • Double nitrile gloves changed after any decontamination phase.
  • Dedicated boot covers or boots that stay in the work zone.
  • Full containment with poly, zippered entry, HEPA negative air. Separate decontamination corridor at entry.
  • Regulated biohazard-waste disposal — contaminated materials go into red-labeled biohazard bags, picked up by a Utah-licensed medical waste disposal vendor (not standard dumpster disposal).
  • Vehicle decontamination — our trucks that transport biohazard waste get decontaminated between jobs.

Discreet arrival for sensitive scenarios

On biohazard calls where the homeowner or occupant wants a low-visibility arrival (unlabeled vehicle, no uniform signage visible from the street, no yard sign), we accommodate. Our standard trucks are branded; we can bring an unmarked vehicle for the first arrival to assess scope and begin containment setup, then handle the main work with branded trucks parked in a less visible location. The scope documentation and insurance billing still happen the same way; the visible branding is the only variable.

Insurance considerations: most Utah homeowners policies cover biohazard cleanup when the underlying event is a covered loss (sewage backup with endorsement, injury accident, pest contamination following a covered damage). The specific line item is sometimes labeled "biohazard remediation" or "hazardous material cleanup" on the Xactimate scope and gets approved separately from the structural restoration. We handle the carrier coordination on biohazard-adjacent claims directly.

Biohazard cleanup — frequently asked questions

What counts as a biohazard cleanup?
Any scenario where biological contamination is present at levels requiring OSHA bloodborne pathogen protocols and regulated-waste disposal. Common Utah scenarios: Category 3 sewage, rodent or bird contamination (hantavirus, histoplasmosis risk), blood or body-fluid cleanup from household accidents or injuries, pest-infestation remediation.
Do you handle crime scene or trauma cleanup?
No. Trauma scene, unattended death, suicide scene, and crime scene cleanup are handled by specialized trauma cleanup firms with specific trauma-scene training and law-enforcement coordination experience. We refer to a Utah-based trauma firm we have worked with on handoff scenarios. We do handle Category 3 sewage, rodent/bird contamination, and routine blood/body-fluid cleanup directly.
Can I just clean it myself with bleach?
No. Bloodborne pathogen contamination requires OSHA-compliant handling: P100 respirator, Tyvek body suit, double gloves, eye protection, HEPA negative-air containment, regulated biohazard waste disposal through a Utah-licensed vendor. DIY cleaning with household bleach doesn’t address airborne pathogen exposure, doesn’t properly dispose of contaminated materials, and may violate Utah OSHA rules if the contamination affected a work environment.
Does insurance cover biohazard cleanup?
When the underlying event is a covered loss — sewage backup (with water-backup endorsement), injury accident on the premises, pest contamination following covered damage — yes. The line item is typically labeled "biohazard remediation" or "hazardous material cleanup" on the Xactimate scope and gets approved separately from the structural restoration. We handle the carrier coordination directly.
Can you arrive discreetly without branded vehicles?
For biohazard calls where you want a low-visibility arrival (unlabeled vehicle, no uniform signage visible from the street, no yard sign), we accommodate. The scope documentation and insurance billing still happen the same way; the visible branding is the only variable. We can bring an unmarked vehicle for the first arrival to assess and begin containment setup, then handle main work with branded trucks parked less visibly.

What biohazard cleanup actually covers — and where we hand off

Biohazard is a regulated category of work, not a general label. The scope that falls inside our certification and insurance is defined; what sits outside it goes to a specialist and we tell you up front which is which.

What we handle under IICRC AMRT + S500 Category 3 scope

Sewage-related biohazard (Category 3 water)

Any grossly contaminated water loss — sewer backup, toilet overflow with waste, flood water carrying outdoor contaminants — is both an IICRC S500 Category 3 water loss and a biohazard cleanup. Negative-air containment, PPE level, HEPA scrubbing, and mandatory removal of affected porous materials follow the same protocol. Marcus Rivera (IICRC Registrant #246893) and Sofia Mendoza (#305127) hold AMRT credentials for this scope.

Bloodborne-pathogen cleanup (OSHA 29 CFR 1910.1030)

Small-area cleanup where blood or OPIM (Other Potentially Infectious Materials) is confined to a single room or surface — a cut, a nosebleed, a minor injury scene cleared by first responders. We follow the OSHA Bloodborne Pathogens standard: proper PPE, sharps-safe handling, EPA-registered tuberculocidal disinfectants, regulated-waste containment and manifest-tracked disposal.

Rodent and animal-waste remediation

Hantavirus-aware protocol for enclosed spaces with rodent evidence: ventilation first, no sweeping or vacuuming of dry waste, disinfection with 1:10 bleach solution or equivalent, protective respirator, bagged double-containment disposal.

What we refer out: unattended death scenes, major crime-scene cleanup, large-scale blood or body-fluid events, and anything requiring medical-examiner clearance or law-enforcement release. These require a specialized trauma-cleanup firm with the specific licensing, insurance and emotional training for that work. We can give you a referral list for the Salt Lake County area if you call us first and the scope turns out to be beyond what we are licensed for.

Biohazard scopes we actually handle

Biohazard cleanup is not one job — it’s three or four very different jobs that share a safety protocol. Here is the honest breakdown so you know what you’re asking for when you call.

ScopeWhat’s involvedTypical timeline
Unattended deathDecomposition fluids penetrate flooring, subfloor, drywall. Full PPE, OSHA BBP protocol, porous material removal, odor neutralization. Coroner releases the scene before we enter.1-5 days depending on duration before discovery
Trauma / accident sceneBlood and fluid cleanup after injury, suicide, or accident at a residence. Full PPE, chain-of-custody if law enforcement requests, antimicrobial sanitization, EPA-registered disinfectants.1-3 days
Hoarding + biohazardMulti-week scope: contents sorting, animal waste or human-waste contamination areas, structural cleaning, pest-remediation coordination. Compassionate pacing with the resident or family.1-4 weeks depending on severity
Infectious disease cleanupC.diff, MRSA, Hep-B exposure, bodily-fluid incidents in commercial settings. OSHA BBP standard, EPA List N disinfectants, HEPA filtration during cleaning.Same-day to 2 days

What we do NOT handle

Active crime scenes before law-enforcement release, meth-lab decontamination (Utah has a separate licensed-remediator program for that — we’ll refer you), or clandestine-drug-lab chemical residue testing. We will tell you plainly when a referral is the right answer.

Need biohazard cleanup now?Call (385) 247-9359 — 24/7/365 live-answered, discreet unmarked vehicles on request. We bill most homeowner and commercial policies directly; call-ahead for referrals outside the scopes above.

Honest scope limits: what biohazard work we do and don’t do

Not every “biohazard” situation is the same. Some we handle in-house. Some we refer out because they need licensing, specialist training, or equipment we don’t carry. We’d rather tell you up front than take a job we can’t do properly.

ScenarioIn-house / refer
Category 3 sewage water loss (sewer backup, flooded basement with sewage)In-house — this is core to our Water + Sewage scope under IICRC S500
Rodent / bird droppings in attic or crawlspaceIn-house — HEPA vacuum, antimicrobial, encapsulation, insulation replacement if saturated
Blood from household injury (small to moderate)In-house with Bloodborne Pathogens protocol
Unattended death / decompositionReferred out to a trauma-cleanup specialist — we don’t take this scope
Crime scene cleanup (post-law-enforcement release)Referred out to a trauma-cleanup specialist
Hoarding remediation (gross-filth category 3)Referred out — this needs a hoarding-specialist team and often social-services coordination
Methamphetamine lab decontaminationReferred out — requires Utah-certified meth-lab decontamination contractor
Asbestos abatementReferred out — requires Utah-licensed asbestos abatement contractor

Why we’re honest about this

  • Unattended-death and trauma work requires specific psychological training, OSHA Bloodborne Pathogens certification at a higher level, and insurance scope we don’t carry
  • Meth decon and asbestos are state-regulated scopes with their own licensing — our GC license 960332-3505 and IICRC Firm 927354-5258 don’t cover those
  • Taking a job we’re not equipped for would either leave the problem unsolved or create a safety issue for our crew or the occupant

If you call us and your situation is one we don’t handle, we’ll tell you — and we’ll give you the name of a Utah-licensed company that does. Call (385) 247-9359.

Rodent and bird droppings in attics and crawlspaces — our in-house scope

Of the biohazard categories we handle in-house, rodent and bird droppings in attics and crawlspaces is the most common. Mice and roof rats are common in Salt Lake Valley attics; bird nests and droppings in attics occur in homes with gaps in soffit or roof-penetration seals. Here’s the actual scope when we take this on:

Hantavirus caution: Deer-mouse droppings in Utah are the known reservoir for hantavirus. Dried droppings can aerosolize when disturbed. Do NOT sweep, vacuum with a regular household vacuum, or dust-up an attic with suspected rodent activity. The response starts with containment and controlled wetting, not dry disturbance.

Our in-house scope

  • Initial assessment: extent of contamination, structural materials affected (loose-fill insulation vs batts vs blown-in cellulose), ventilation path, confirmation that rodents are no longer active
  • Rodent-exclusion coordination: if active, we work with a pest-control contractor to end the activity before cleanup — cleaning while rodents are still active just means recontamination
  • Containment: poly sheeting around attic hatch; negative-air with HEPA scrubber pulling to exterior
  • PPE: Tyvek suit, half-face respirator with P100, nitrile gloves, boot covers
  • Controlled wetting: affected areas sprayed with EPA-registered disinfectant to prevent aerosolization
  • Insulation removal: contaminated insulation bagged in heavy-duty biohazard bags for disposal; dry removal methods used only after wetting
  • Surface disinfection: all affected joists, sheathing, and framing wiped with EPA-registered disinfectant
  • Insulation replacement: new blown-in or batt insulation installed to original R-value spec
  • Documentation: photos of pre-cleanup contamination, process steps, and post-cleanup verified clean

What we don’t do on this scope

  • Pest control itself (trapping, poisoning, exclusion sealing) — that’s a licensed pest control contractor’s work
  • Roof-penetration sealing beyond basic access-point sealing of attic hatch — roofers handle structural gaps
  • Soffit or exterior repair if that’s where the rodents entered

Timeline + cost expectations

  • Small attic (1,000-1,500 sq ft house): typically 1-2 days with 2 techs
  • Medium attic (1,500-2,500 sq ft house): typically 2-3 days with 2 techs
  • Crawlspace scope varies more — access difficulty is a bigger variable than square footage
  • Cost depends on insulation type and amount being replaced; written estimate before work begins

Insurance coverage

  • Rodent damage is generally excluded from homeowner’s insurance as “vermin damage”
  • Sudden rodent death and resulting biological damage may be covered in some policies — worth asking
  • Most of this scope is out-of-pocket for the homeowner; financing (Wisetack) is available

How biohazard waste leaves the site — disposal + chain of custody

Biohazard cleanup produces biohazard waste, and Utah has specific rules on how that waste is categorized, bagged, labeled, transported, and disposed. We follow the Utah Department of Environmental Quality (DEQ) protocols. Here’s what the process actually looks like for homeowners who want to understand what’s happening with their waste.

Categorization

CategoryExampleDisposal path
Regulated biomedical wasteSharps, blood-contaminated materials in significant quantityRed biohazard bags, labeled; transported by licensed medical-waste hauler; incinerated or autoclaved per Utah DEQ
Category 3 water-damaged materials (sewage-saturated drywall, insulation, carpet)Standard Cat 3 cleanup wasteHeavy-duty black bags, double-bagged; transported to Utah DEQ-permitted solid waste facility; standard landfill with manifest
Rodent-contaminated materials (contaminated insulation, nesting materials, droppings)Attic/crawlspace cleanup wasteHeavy-duty bags, double-bagged with sealant between layers; standard solid waste; manifest if volume is significant
Bulk furniture or large itemsSewage-soaked couch, Cat 3 flooring in large piecesCut down to bag-size when possible; otherwise rolled, wrapped, and manifest-tracked to landfill

Chain of custody documentation

  • Each disposal bag or container is labeled with job identifier (your job number) at time of bagging
  • Transport manifest written when waste leaves the site (dated, signed by crew lead)
  • Receiving-facility manifest signed and timestamped when waste is accepted
  • Both manifests kept on file with your job records — available on request

What this means for insurance claims

  • Documentation of proper disposal is part of what Cat 3 insurance claims expect to see — carriers may audit disposal practices
  • “Dumping Cat 3 waste in a regular dumpster” is a compliance violation and can affect claim payment to the contractor; we don’t do it
  • Your claim file includes the disposal manifest numbers (not names) so insurance can verify compliant handling

What a homeowner may notice during the job

  • Multiple black bags being loaded into our vehicle — standard; they’re sealed and heavy
  • A separate decontamination zone at the vehicle for bagging and loading — standard
  • Crew changing out of Tyvek before leaving site — standard; prevents transporting contamination to the next location
  • Written manifest form in the paperwork at job completion — standard; part of your file

What we don’t do

  • Dispose of biohazard waste at your curbside trash — not legal and not safe
  • Use a client’s dumpster for Cat 3 or biohazard waste unless the dumpster is specifically rated and tracked for it
  • Comingle biohazard waste with non-regulated cleanup materials — separation is maintained from bagging through disposal

Biohazard vs non-biohazard scope — clearing up the confusion

“Biohazard” is a specific scope with specific protocols. Not every disgusting cleanup is biohazard, and not every “biohazard-looking” scope needs the full protocol. Here’s where the line is:

ScenarioBiohazard?What that means
Category 3 sewage water lossYes (bloodborne-pathogen-potential + organic contamination)Full S500 Cat 3 PPE + containment + biohazard waste disposal
Rodent droppings in atticYes (hantavirus-potential)Full PPE + containment + biohazard waste disposal (we handle)
Household blood (from household injury)Yes (BBP applicable)BBP protocol; biohazard waste disposal
Dead rodent / bird / animalYes (if decomposing)Specialist handling + biohazard waste; we may refer depending on scope size
Pet accident on carpet (urine/feces, routine)No (not regulated biohazard)Standard carpet cleaning or sanitation; not our standard scope unless combined with water event
Mold growthNo (regulated separately as microbial, not biohazard)IICRC S520 scope; separate from biohazard
Spoiled refrigerator / freezer foodNo (food waste, not regulated biohazard)Standard disposal; cleanup; sometimes we handle as part of restoration scope
Trash accumulation (hoarder-adjacent)No (unless Cat 3 water-saturated or biohazard materials present)Specialist hoarder-cleanup contractor; not our standard scope
Unattended-death / crime sceneYes (bloodborne-pathogen + decomposition)Specialist trauma-cleanup contractor; we refer
Vomit cleanupPotentially (depending on source and quantity)Small routine cleanup can be done with standard methods; large or illness-related may warrant BBP protocol
Fecal contamination from sewer backupYesFull Cat 3 + biohazard scope (we handle)
Mild water damage with mild musty smellNoStandard mitigation scope; mold inspection may follow

Why the distinction matters

  • Biohazard scope has specific regulatory + PPE requirements that drive cost + timeline up
  • Treating non-biohazard as biohazard inflates the scope unnecessarily; treating biohazard as non-biohazard is a safety and compliance issue
  • Insurance treats biohazard specifically — some policies have specific coverage limits or exclusions

How we classify on-site

  • Visible contamination type (blood, feces, decomposition, animal remains)
  • Water category if water is involved (Cat 3 sewage = biohazard by category)
  • Volume / affected area
  • Occupant health concerns
  • Specific Utah DEQ waste-handling triggers

What we handle in-house (biohazard portion)

  • Cat 3 sewage
  • Household blood from routine injury
  • Rodent / bird droppings in attic or crawlspace
  • Decomposing animal (small; raccoon-size or smaller)

What we refer out

  • Unattended death / decomposition
  • Crime scene cleanup
  • Large-scale hoarder cleanup
  • Meth lab decontamination (Utah-certified contractor)
  • Asbestos abatement

When customers ask “is this biohazard?”

  • We assess on-site; honest answer either way
  • If it is: we scope with proper protocol and tell you why
  • If it isn’t: we scope with standard methods and don’t inflate
  • Classification is on the written estimate so you can see

Where our biohazard scope starts and stops

Biohazard work covers a wide range of situations, and not everyone who answers the phone for one of them is the right call. Here is what True Day’s biohazard scope includes and what it does not — stated upfront so the right call gets made the first time:

What we do

  • Sewage backups (Cat 3 water) — included under sewage-cleanup scope
  • Hoarding-adjacent water or mold scenes with structural remediation
  • Trauma scene post-release — once the scene has been released by law enforcement and a coroner, if applicable
  • Rodent and animal infestation remediation of affected building materials
  • Decontamination of structure and salvageable contents after biohazard exposure

What we don’t do

  • Active crime scenes before law enforcement release
  • Medical waste from licensed medical facilities (regulated medical waste requires specialty haulers)
  • Rodent trapping and pest control itself — we remove affected materials, not the live animals
  • Hoarding cleanouts without a structural restoration component — specialist firms handle those
  • Hazmat-tier chemical spills requiring EPA emergency response

If the situation falls outside our scope, we say so on the first call and point to the right type of specialist. That is a shorter conversation than taking the job and discovering the boundary mid-work.

Biohazard job timeline — honest expectations

Biohazard remediation is almost always slower than regular restoration because of the layers of containment, documentation, and verification involved. If you’ve been told a biohazard job takes a day, that’s usually wrong. Here is the realistic timeline:

Day 0: Call + scene access. If the scene requires law-enforcement release, we don’t start until the scene is officially released. If it is a hoarding-adjacent or sewage situation, we can start the same day.
Day 1: Walkthrough + containment setup. Full PPE assessment, scene documentation photos, physical containment installation (plastic sheeting, negative-air machines), waste-handling plan. Family members or occupants are briefed on access restrictions.
Days 2-3: Material removal. Porous materials in the direct biohazard zone are removed and bagged for disposal (drywall, carpet, upholstered items). Hard surfaces are cleaned on this phase but not yet fully decontaminated.
Days 3-5: Decontamination. Multi-step cleaning of hard surfaces using EPA-registered antimicrobials appropriate to the specific biohazard. Each surface cleaned, allowed dwell time, cleaned again, documented.
Days 5-7: Verification. ATP (adenosine triphosphate) swab testing or visual verification depending on the biohazard type. Independent verification is standard for insurance-covered jobs.
Days 7+: Rebuild phase. With verification complete, the scope hands off to the rebuild phase, which can take anywhere from a week to a month depending on how much was removed.

Hoarding-adjacent, trauma scene, and heavy-rodent-infestation jobs can extend each phase significantly. We give an honest timeline estimate on the first visit — not a shorter number to win the job and then update it later.

Sewage cleanup or biohazard cleanup?

Sewage cleanup handles Category 3 water from drains, toilets, and floods spreading through a building — extraction, material removal, and drying.

Biohazard cleanup covers other contamination that needs special handling. Both use PPE, containment, and EPA-registered disinfectants. Not sure which you need? Call (385) 247-9359 and describe what you’re seeing.

Sewage cleanup →