Sewage Cleanup in South Jordan, UT

Do not re-enter the affected area. Close the door between the sewage-affected space and the rest of the home. Call us at (385) 247-9359 immediately.

We say that first because it is the most important thing — and because the instinct to go back in and start cleaning is almost universal, and it is the wrong response. Sewage backup is the water damage event where homeowner intervention before professional response causes the most harm. Every item carried out of the affected space without containment protocols becomes a pathogen vector. Every surface wiped without EPA-registered disinfectant at the correct concentration and dwell time remains contaminated. The household cleaning products under the sink are not the right tool. We are. Call us first.

South Jordan has a specific sewage backup risk profile that we know in detail from responding to these events throughout the city. The North American Monsoon pattern produces hydraulic surcharge events in South Jordan’s municipal sewer collection system during significant July-through-September precipitation events — forcing sewage backward through floor drains and basement toilet connections throughout the lower-elevation neighborhoods near the Jordan River basin. The vitrified clay sewer laterals in South Jordan’s pre-2000 construction stock have been accumulating root intrusion from mature landscape trees for 25 to 40 years — creating the partial blockages that convert any sewer system pressure increase into a basement backup. The cottonwood, maple, and ash trees that are now mature features of South Jordan’s established neighborhoods were planted when these laterals were installed. Their root systems have had the full life of the lateral to find and exploit every bell-and-spigot joint gap — first as hair-thin root tips chemically attracted to the moisture and nutrients inside the pipe, then as progressively thickening root mats that narrow the bore from a partial blockage to a near-complete one. A lateral that has a 40% root mat obstruction handles normal residential wastewater flow adequately under dry conditions — and surcharges into the basement during a North American Monsoon event that adds storm water infiltration to the residential sewage load. Lateral video inspection every three to five years is the most cost-effective prevention measure available to South Jordan pre-2000 homeowners — less expensive by several orders of magnitude than the Category 3 remediation it prevents. And South Jordan’s secondary water system — a non-potable irrigation supply serving approximately one in four homes that carries coliform bacteria and agricultural runoff — presents a Category 2 or Category 3 contamination risk when it enters a structure through system failures.

True Day Water Damage Restoration is based at 11268 S 2865 W, South Jordan, UT 84095. Licensed Utah Contractor #960332-3505, IICRC Firm #927354-5258.

The Pathogen Profile of South Jordan Sewage Backups

Category 3 black water from sewage backup contains fecal coliform bacteria — including Escherichia coli O157:H7, with an infectious dose as low as 10 organisms — enteric viruses including norovirus, which is shed in feces at concentrations up to one billion particles per gram with an infectious dose of fewer than 20 particles, and hepatitis A virus. Protozoan parasites including Cryptosporidium parvum and Giardia lamblia form environmentally resistant cysts that survive for weeks in cool, moist conditions and are highly resistant to standard chlorine disinfection. Hydrogen sulfide — produced by anaerobic bacterial decomposition of sulfur compounds in sewage — is detectable at 0.5 parts per billion and acutely toxic at elevated concentrations in enclosed basement spaces.

This is not a situation to assess from the doorway and manage with household cleaning products. The pathogens present require EPA-registered hospital-grade disinfectants at specific concentrations and contact times, applied after physical removal of all contacted porous materials, by technicians in appropriate personal protective equipment.

Our South Jordan Sewage Cleanup Process

Before entry: Hydrogen sulfide assessment at the entry point using a calibrated gas monitor. Ventilation of the affected space to below the OSHA permissible exposure limit of 20 parts per million before any personnel enter without supplied air. Full PPE donned at the entry boundary: powered air-purifying respirators with P100 and organic vapor cartridges, double-gloved nitrile, sealed Tyvek coveralls, and boot covers.

Containment and extraction: HEPA air scrubbers placed in negative air pressure mode at the entry boundary before any equipment enters the affected space. Category 3 extraction equipment — designated for sewage events and decontaminated after use — removes all standing water. Physical containment barriers at entry points prevent cross-contamination of unaffected spaces.

Material removal and disinfection: All porous materials that contacted sewage — carpet, pad, drywall to the affected level, insulation, wood flooring — are double-bagged within the containment zone and transported as regulated waste. Three passes of EPA-registered broad-spectrum disinfectant at required concentration and minimum 10-minute dwell time are applied to all retained hard surfaces and the lower 24 inches of exposed framing. A fourth disinfection pass is applied to surfaces with visible biofilm accumulation or extended contact time.

Structural drying and odor elimination: Industrial drying equipment configured to the affected materials and geometry. Thermal fogging and hydroxyl generation for microbial volatile organic compound elimination — the odor compounds that persist in porous building materials after surface disinfection is complete. Independent post-remediation clearance assessment before reconstruction.

A South Jordan Sewage Backup — August 2023

In August 2023 — during a North American Monsoon event that dropped 1.4 inches of rain in under 90 minutes across the southwest Salt Lake Valley — we responded to a Category 3 sewage backup at a home in an established South Jordan neighborhood near 1300 West. The floor drain in the laundry room and the basement bathroom toilet had backflowed simultaneously — the dual-fixture pattern that confirms sewer main hydraulic surcharge rather than a localized lateral blockage. By the time we arrived, Category 3 water had reached approximately 160 square feet of the finished basement floor to an average depth of two inches, and had been in contact with carpet, pad, drywall, and the lower 4 inches of the framed wall assembly for approximately three hours.

Hydrogen sulfide was detectable from the basement staircase before entry. We established containment at the staircase landing, deployed HEPA air scrubbers in negative air pressure mode, and donned full PPE before descending. Carpet, pad, and the lower 8 inches of drywall on three perimeter walls were removed and double-bagged within the containment zone before transport. Three passes of EPA-registered broad-spectrum disinfectant were applied to all hard surfaces and the lower 24 inches of exposed framing at required dwell times. Structural drying equipment ran for six days. Day-six moisture readings at all 22 monitoring points were within dry standard.

The homeowner — a retired teacher who had lived in the home for 22 years — stood in the rebuilt basement two weeks later and said it looked better than it had before the backup. Her Bear River Mutual policy covered the loss under a sewer backup endorsement. Total approved: $14,200. Deductible: $1,000. She told us that the night of the backup, standing in her driveway while her basement held sewage, she had thought the home was ruined. Two weeks later the carpet was replaced with cleanable luxury vinyl plank, the walls were repainted in a color she had always preferred, and the space she had thought was gone was back — cleaner, in fact, than it had been.

We mentioned, at the walkthrough, that her pre-2000 lateral had likely been accumulating root intrusion for years and that the surcharge event had simply provided the pressure that converted a partial blockage into a backup. We recommended lateral video inspection and, if root intrusion was confirmed, hydro-jetting and lateral lining before the next monsoon season. She scheduled it the following week. The backup had not been inevitable — it had been predictable. That distinction matters for prevention.

Learn more: Sewage Cleanup Services | Sewage Backup Cleanup | Category 3 Black Water | Biohazard Cleanup

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• Sewage Cleanup
• Sewage Backup Cleanup
• Category 3 Black Water Damage
• Biohazard Cleanup
• Basement Flooding — South Jordan
• Odor Removal Services
• Water Damage Restoration — South Jordan
• Insurance Claims Assistance

True Day Water Damage Restoration | 11268 S 2865 W, South Jordan, UT 84095 | (385) 247-9359 | Utah Contractor License: #960332-3505 | IICRC Firm ID: #927354-5258

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